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May this message find you and your family in good health. Around the world, society is taking unprecedented measures to stem the spread of COVID-19. There are many implications that stem from the changes made to daily routines, and we know they can bring about uncertainty. We would like to inform you of the approach we’re taking at NLC to respond to this pandemic, care for our staff and ensure that we will be there for you when you need us.

All NLC employees are working remotely where they are continuing to serve you from the comfort and safety of their own homes. We have made key changes to our internal policies, benefits and employee support programs to make this situation easier on our staff and their families. We know how important it is to take care of the people that, in turn, take care of you.

We remain committed to providing you with the best service possible. We have many tools, resources and systems in place such as email, cloud based telephone services and remote access to our servers that allow us to work without the need for in-person contact. We will work with you in a way that supports your well-being, and that of our team. We ask, especially in this situation, that you join us in giving preference to email interaction, and ask that whenever possible to send in correspondence and documents via fax or email, rather than physical mail.

We understand many have been impacted financially by this pandemic. We are here to help and will do our best to keep you on track to become debt-free. Contact us at 1-800-728-5285 should you have any questions. Please keep in mind we typically require 3-5 business days in advance for any changes to your payment.

Wherever you are, and however this pandemic is currently impacting you, we urge you to heed the advice of medical experts and government authorities, and to do all you can to remain safe and healthy.

National Legal Center (NLC) is a dba of the Law Offices of Fox, Kohler and Associates, PLLC, a NH Law Firm. Principal and Supervising Attorneys: Rosanna Fox, NH; Arthur Kohler, MA; No client-attorney relationship shall exist unless an agreement has been executed in writing. Service not available in all states.



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P.O. Box 835
Candia, NH 03034

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SUPPORT: 1-800-728-5285